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State Complaint Fact Sheet


Thursday, January 17, 2019

Pursuant to the Individuals with Disabilities Educational Act (IDEA), the State Complaint Office (SCO) of the Office of the State Superintendent of Education (OSSE) investigates written complaints alleging violations of the IDEA and local special education laws by public agencies. The complaint can raise any issue covered by the IDEA including, but not limited to:

  • an evaluation of a child with a disability, or suspected of having a disability
  • disagreements about the eligibility of a child with a disability for special education
  • the educational placement and location of services of a child with disability
  • the provision of special education and related services to a child with a disability

Upon the completion of an investigation lasting no more than 60 days, a Letter of Decision is issued explaining whether or not the public agency is in compliance with federal and local laws. If noncompliance is identified, the public agency is ordered to complete corrective actions described by the Letter of Decision.


Related Content: Specialized Education State Complaints