Dear Families,

We appreciate your patience and flexibility this past week as we worked to resume transportation operations.

Due to possible staffing shortages, we want to prepare families for potential service disruptions during the week of February 2, 2026. If your student’s route is affected, updates will be posted on a rolling basis to: https://osse.dc.gov/page/daily-dot-updates.

If you are able to arrange alternative transportation, you will be eligible for parent reimbursement: CLICK HERE.

Our team is actively working to expand route coverage. Our goal is to restore service as quickly and safely as possible, and we will continue to provide updates accordingly.

Thank you for your patience and understanding. If you have questions or need assistance, please contact the Parent Resource Center at (202) 576-5000.