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Office of the State Superintendent of Education
 

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Information Technology Specialist (Application Software)

The Office of the State Superintendent of Education (OSSE) is the State Education Agency for the District of Columbia charged with raising the quality of education for all DC residents. OSSE is focused on sustaining, accelerating, and deepening the progress being made for the District’s 90,000+ students. OSSE serves as the District’s liaison to the U.S. Department of Education and works closely with the District’s 470+ early childhood facilities, 250+ schools, 60+ local education agencies (including DCPS and charter organizations), and community-based organizations to provide critical programming and resources to our stakeholders.  

This position is located in the Office of the State Superintendent of Education (OSSE), Office of the Chief Information Officer (OCIO). The CIO coordinates collaborative agency-wide technology strategic and tactical planning to ensure delivery of high-quality technologies, voice communications, infrastructure, and networking services. The CIO leads the OSSE community in discussing, understanding, prioritizing, planning, applying, and refreshing information technology to advance the mission and attain strategic goals.  

The purpose of the IT Specialist (Application Software) is to support the development, enhancement, and management of front-end application technology solutions. The IT Specialist will be responsible for all technical design documentation and artifacts involved in the project, designing the application architecture of the system, designing and developing services for interfacing with the data layer, and developing dashboards and reports customized to specific groups, roles, and users of the target system.  

Specific functions of the IT Specialist (Application Software) include: 

  • Perform application design, architecture, development, testing, implement and administration.   
  • Perform application administration by troubleshooting, problem solving, monitoring, and maintenance for existing applications as needed.   
  • Perform development and implementation of data interfaces for data access and applications.  
  • Provide support by debugging issues, responding to security vulnerabilities, answering questions about system functionalities, and responding to enhancement requests.  
  • Deploy and test on cloud infrastructure.  
  • Leverage systems knowledge to design scalable solutions across all applications and work with internal staff and external stakeholders to plan long-term platform goals.  
  • Research new tools and solutions to meet an organization’s growing needs.  
  • Performing other related duties as assigned.  

Key qualifications for the role include: 

  • Bachelor's degree with 11+ year of relevant experience.   
  • Ability to provide exceptional customer service experiences.  
  • Detailed oriented, have strong problem-solving skills, and a solution-oriented mindset.  
  • Ability to effectively collaborate with senior leadership, internal and external stakeholders which can include school staff, government agencies, community based organizations, advocacy groups, consultants, and vendors regardless of technical expertise to provide guidance on data systems and process improvements.  
  • Ability to communicate effectively, orally and in writing, and establish and maintain effective working relationships with peers, internal and external customers, and vendor staff at all levels of management.  
  • Excellent time-management skills with the ability to handle multiple tasks simultaneously and work in a fast-paced environment with minimal supervision.  
  • Sense of ownership and pride in your performance and its impact on the agency’s success.   

Our ideal candidate will also have: 

  • Experience in developing complex enterprise applications  
  • Experience with development and implementation of large complex data applications  
  • Experience with SDLC & agile processes  
  • Strong expertise with tools and technologies in Microsoft stack and data security  
  • Experience with .Net Core/.Net 6  
  • Experience with C#, JQuery, AJAX, MVC  
  • Experience with Entity Framework Core  
  • Experience with Angular 6.0 and above  
  • Experience with Web API 2.0  
  • Experience with Azure Storage and Data Lakes  
  • Experience with Azure Databricks  
  • Experience with SQL Server  
  • Strong communication skills with the ability to articulate technical terms and complex data clearly to non-technical audience bother verbally and written.  

Interested applicants should register for the OSSE Hiring Fair.