General FAFSA Information
OSSE's 2025 Financial Aid Professional Learning Day Presentation
Includes updates about OSSE’s Free Application for Federal Student Aid (FAFSA) Completion Initiative and a 2025-26 FAFSA Dependent Student Walk-Through, along with updates, advice, and recommendations for working through the 2025-26 academic year FAFSA.
Federal Student Aid's Financial Aid Toolkit for Counselors
Includes website, counselors, advisors, and other professionals can receive a basic understanding of the FAFSA, federal loans, and other federal financial aid programs, receive tips and strategies to host a financial aid event or conduct outreach to students and families.
2026–27 FAFSA Materials and Websites
Includes most up-to-date information and materials from the Federal Student Aid.
FAFSA Issue Alerts (FSA)
Contains information regarding issues faced when completing the FAFSA and any resolutions or workarounds shared by FSA.
Working with Special Populations
- Advising Undocumented Students
- Military Service Members, Veterans, and Families
- Unique Situations and Populations (adult learners, refugees, youth experiencing homelessness, etc.)
Help with FAFSA Submission and Completion
The Federal Student Aid Information Center (FSAIC)
- Serves the public with information about the federal student aid application process by responding to student and parent inquiries.
- Through customer service representatives, provides comprehensive assistance in English, as well as Spanish, on general information related to federal student aid (Title IV programs), the FAFSA application (paper and online), pre-filled FAFSA on the internet, FAFSA corrections, FAFSA4caster, the US Department of Education's federal student aid grant and loan programs and student loan history.
Who is My Parent(s) Contributor?
Helps dependent students confirm which parents’ financial information needs to be reported on the FAFSA.
Non-FSA Resources for Counselors & College Access Professionals
National College Attainment Network Training Resources
- Provides e-learning resources to college access professionals, with select modules focusing on federal student aid programs, financial aid and FAFSA completion.
- Modules are self-paced, available year-round, and reflect evidence-based practices.
- NCAN members can access these modules for free; however, non-members may have to pay a fee to access these trainings.
- While the two general financial aid modules are free, the two FAFSA-focused modules are $119 each.
National College Attainment Network (NCAN) FAFSA Resource Library
Provides resources, guides, links, and information around FAFSA completion and includes information on such topics as data management, planning, communication, and training.
English-Spanish Glossary
Assists financial aid professionals and others in finding the Spanish-language equivalents for common financial aid terms.
Promoting the FAFSA
Federal Student Aid on Social Media
The US Department of Education’s Office of Federal Student Aid has a strong social media presence, which can be leveraged to promote the importance of FAFSA in your school and community. These social media pages provide timely reminders of relevant information and deadlines related to federal student aid programs. Additionally, these social media posts can be shared or used as resources with students and families. Below is the list of Federal Student Aid’s social media handles:
- Facebook: @FEDERALSTUDENTAID
- Twitter: @FAFSA
- Instagram: @FEDERALSTUDENTAID
- LinkedIn: @FEDERALSTUDENTAID
- YouTube: @FEDERALSTUDENTAID
Be FAFSA Form Ready Email Template