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Office of the State Superintendent of Education
 

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Division of Early Learning Customer Service Hub

Welcome to the Division of Early Learning (DEL) Customer Service Support Hub (the “Hub”). This resource supports child care providers to navigate the regulatory, operational, and quality assurance requirements that shape early childhood programs in the District. 

The Hub brings together essential laws, policies, forms, guidance documents, and trainings that child care providers need to meet licensing standards and maintain compliance. It also includes information and resources for programs like the DC Child Care Subsidy Program and Early Childhood Educator Pay Equity Fund. 

The Hub is organized in three components. Click the links below to access the Hub.

DEL Hub Trainings ButtonOn-demand trainings for child care providers to build their knowledge of licensing and compliance requirements and key systems and functions.

Links coming soon.
Licensing and Compliance | Subsidy | Early Childhood Educator Pay Equity Fund | Strong Start

DEL Hub Technical Assistance ButtonOne-on-one support with DEL team members available by phone, email, or through in-person or virtual sessions.

Additional links coming soon.
Licensing and Compliance | Subsidy | Early Childhood Educator Pay Equity Fund | ECE Help Desk | DC Child Care Connections

DEL Hub Toolkit ButtonRobust suite of guides, checklists, forms, policies, and other essential resources for child care providers spanning DEL programs.

Links coming soon.
Licensing and Compliance | Subsidy | Early Childhood Educator Pay Equity Fund | Child and Adult Care Food Program (CACFP)

Need support? Email [email protected] for support help finding a resource or identifying the right point of contact.