Welcome to the Division of Early Learning (DEL) Customer Service Support Hub (the “Hub”). This resource supports child care providers to navigate the regulatory, operational, and quality assurance requirements that shape early childhood programs in the District.
The Hub brings together essential laws, policies, forms, guidance documents, and trainings that child care providers need to meet licensing standards and maintain compliance. It also includes information and resources for programs like the DC Child Care Subsidy Program and Early Childhood Educator Pay Equity Fund.
The Hub is organized in three components. Click the links below to access the Hub.
Links coming soon. |
Additional links coming soon. |
Links coming soon. |
Need support? Email [email protected] for support help finding a resource or identifying the right point of contact.

On-demand trainings for child care providers to build their knowledge of licensing and compliance requirements and key systems and functions.
One-on-one support with DEL team members available by phone, email, or through in-person or virtual sessions.
Robust suite of guides, checklists, forms, policies, and other essential resources for child care providers spanning DEL programs.