A New Educator Certification System is Coming!

The Office of the State Superintendent of Education (OSSE) anticipates releasing its newly created Educator Credentialing Information System (ECIS V3.0) on April 4, 2024. This new system includes a seamless and enhanced user experience that will redefine how you engage with our educator certification services.

To enable OSSE to complete this system upgrade, ECIS V2.0 will be unavailable between March 22 and April 4, 2024.

Frequently Asked Questions (FAQs) about ECIS V3.0

When will the new Educator Credentialing Information System go live?
ECIS V3.0 is scheduled to be released on April 4, 2024.

What are some of the new features that will be available in the system?

• The new system is compatible with most mobile devices and operating system platforms.
• Applicants will have their own user dashboards that provide easy access to approved credentials, uploaded documents, application receipts, etc.
• Applicants can update their personal profile information as needed.
• Applicants will receive email status updates and notifications automatically. Text messaging functionality is also available.

Will there be training or demonstration for the new Educator Credentialing Information System?
The ECIS V3.0 system features a user-friendly interface, making it extremely easy to use without additional training. However, for added support please a step by step user guide will be available.

Who will need to register for an account in the new ECIS V3.0 system?
Since this is a totally new system, all users will be required to create a “new” account to access or use this system.

Who should I contact if I have more questions about the new Educator Credentialing Information System?
Please contact [email protected] for any questions.

What happened to my educator credential application that I submitted in the old ECIS V2.0 system?
Educator credential applications submitted using the ECIS V2.0 system remain eligible for processing for 12 months. If you submitted an application using ECIS V2.0 and it is currently pending because you were notified of the need to submit additional documents to complete the application, that application will continue to be processed through the ECIS V2.0 system until the 12-month period has expired. You won't need to submit a new application, if you successfully submit all required documentation to OSSE for final processing during the allotted period for the same credential.

How will I submit the additional documents needed to complete my pending ECIS V2.0 application?
You must email scanned copies of all the official documents requested documents as a single packet to your assigned application reviewer. When sending your email be sure to include, "Please add documents to my application" in the subject line.

If you can't remember your assigned reviewer or have questions regarding your application, contact us at [email protected] and we can provide that information to you.

Will the documents that I previously uploaded in the existing system be available to me in the new system?
Documents uploaded in the ECIS V2.0 system will not be imported into the new system. This will ensure a clean starting point for your future application submissions, online services, and subsequent access to documents and correspondence that have been reviewed and officially approved for OSSE acceptance.

What documents do I need to submit with my application to use the new ECIS V3.0 system?
The specific list of documents that are required for each educator credential option is detailed on OSSE’s website. Additionally, in the new ECIS V3.0, you will be guided by integrated application questions that will automatically prompt you to upload the specific document(s) that are required for the credential that you are seeking. The screen prompts are generated as you navigate through each page of the online application.

If I am ready to apply for my OSSE credential now, should I use the ECIS V2.0 system or wait for the new ECIS V3.0 system to submit?
Applicants who have collected scanned PDF copies of all official documents required for the credential being sought must file their complete application by March 22, 2024 to use the existing ECIS V2.0 system.

If you DO NOT possess all required documents by March 22, 2024, you must use the new ECIS V.3.0 system to apply.