To make a complaint about child care services call the Complaint and Unusual Incidents Hotline: (202) 727-2993 or send an email to OSSE.ChildcareComplaints@dc.gov. Complaints may also be faxed to the Licensing and Compliance Unit at (202) 727-7295.

• Unusual Incident Report
• Guidance for Child Development Facilities: Submitting an Unusual Incident Report (UIR) (Updated June 2022)
• Guidance for Child Development Facilities: Reporting Illnesses or Communicable Disease to DC Health and OSSE (Updated April 2024)
  • See Also: School and Child Development Facility Health Surveillance and Disease Reporting