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School Immunization Policy and Resources: Noncompliance Complaint Portal

This portal allows parents, guardians or school staff to report a school’s noncompliance with the District’s School Immunization Policy to the Office of the State Superintendent of Education (OSSE). Once OSSE receives a complaint, OSSE will acknowledge its receipt and share it with the head of school and the school’s data manager using the Quickbase application. The portal will be programmed to notify the head of school, the data manager, the attendance manager and the Immunization Point of Contact (IPOC), who are expected to acknowledge receipt of the information and if needed, take any follow-up corrective action. Schools with multiple complaints or unacknowledged complaints will receive direct outreach for technical assistance by OSSE.

The portal will enable individuals to file a complaint on the following School Immunization Policy issues:

  • The school did not provide proper notification prior to temporarily excluding students;
  • The school did not temporarily exclude students who were out of compliance with the School Immunization Policy;
  • The school temporarily excluded students who were in compliance with the School Immunization Policy; or
  • The school inequitably excluded some, but not all, students who were out of compliance with the School Immunization Policy.

Complete the online form here.