Improve internal systems and processes so that OSSE staff are equipped and ready to provide high quality services to students, families, educators and schools.
Strategic Initiatives
- Provide Reliable, Efficient Transportation to Students with Disabilities: OSSE makes significant improvements to the daily transportation services provided to students with disabilities so they, their families, and schools receive timely, efficient, first-in-class transportation services.
- Improve Internal Grants and Procurement Management: OSSE identifies and implements solutions to improve the efficiency and efficacy of internal grants and procurement management processes so that staff can ultimately deliver higher quality services to key stakeholders.
- Communicate the Role and Offerings of OSSE: OSSE builds and implements communications plans and systems to 1) better educate key stakeholders on OSSE’s role and 2) increase its outreach efforts and the accessibility of its resources so that more stakeholders are aware and take advantage of the information and opportunities provided by OSSE.
- Modernize Data Infrastructure: OSSE continues to strengthen and modernize its data infrastructure and work with our stakeholders and external partners to improve data quality, better measure impact and inform future planning.
- Strengthen Financial Planning to Sustain Key Recovery Programming: OSSE builds systems to improve internal financial planning to help ensure the long-term viability and sustainability of the most effective recovery investments beyond federal stimulus funding ending in fiscal year 2024.
Key Results – How we’ll measure progress
- Increase in Satisfaction with Operations
- Increase Transportation On-Time Performance
Priority Lead: Raphael Park, Deputy Superintendent of Operations