Complaints may be filed with the Higher Education Licensure Commission (“HELC”, “Commission”) against postsecondary educational institutions operating in the District of Columbia. Consumers who have experienced legal or ethical problems should complete this form and submit all supporting documents. The complaint form must be signed and dated by the individual making the complaint and should be mailed to:
Office of the State Superintendent of Education
Higher Education Licensure Commission - Second Floor
810 First St. NE
Washington, DC 20002
Complaints are made available to the institution/alleged violator so that they may file a response to the allegations. The HELC cannot act on anonymous complaints.
Investigation and resolution of complaints take varying amounts of time. If the HELC takes formal disciplinary action, you may obtain a copy of that final order from its website at www.osse.dc.gov. If the HELC closes your complaint with a finding that there has been no violation committed, the HELC will notify you of such in writing.