1. How do I register for the Online Payment Service?

To create a new account, a parent will be asked to:

• Look for your set up code coming from TADS via email,
• Follow the web page link provided with your set up code.
• Enter information for new account and “submit”.
• Go to the Agreements tab and select the link.
• Agree to the terms and conditions and select “submit”.

2. How secure is my personal information?

This payment service website adheres to all required standards for banking institutions. Please see TADS’ Privacy Notice for more information.

3. What happens if the link I received to set up my TADS account is no longer accessible?

The link in the email is only accessible for 24 hours, if the link is no longer accessible, please contact [email protected].

4. What if I forgot my password?

If you forgot your password, you would first want to click on the "Forgot Your Password?" on the home page of the payment site and enter your email address. Enter your email address and an email will be sent to you to reset your password.

5. What if I forgot my Login ID?

Your user ID is your email address.

6. What if I want to pay tuition for more than one child?

You will be able to make payments for all children with Tuition Agreements in the TADS system under the same account.

7. Will I be charged a fee for paying online?

No, OSSE will not charge you any fees for making payments online. The bill payment website does show a "Billing Service Fee" but this amount will be $0.00. You may be charged a non-refundable $50 fee by TADS if your payment source has insufficient funds.

8. What type of payments can I make online?

This payment system accepts all credit cards - Visa, MasterCard, Discover or American Express debit or credit cards as well as electronic checks from your savings or checking account.

9. Can I see my payment history online?

You will be able to see the individual payment history for all payments that you paid via this payment service.  

10. What if I had had a TADS account previously?

If you have had a TADS account previously, please contact the TADS helpdesk toll-free at 800-477-8327.

11. My Internet connection failed in the middle of making a payment. What should I do?

First you need to resolve the issue so that you have a consistent internet connection, which is required to make a payment online.

You would need to log back into the payment site, by using your Login ID and Password.

If your payment is not there, contact TADS technical support at 800-477-8327.